Taylor Swift fans upset by tickets no-show

Taylor Swift fans found out they'd bought fake tickets just days before the concert

Police have acted against an online ticket firm's website after hundreds of Taylor Swift fans were left without tickets they had paid for.

People found out just days before the concerts that tickets would not arrive.

Circle Tickets, the company that took the money, has disappeared and calls and emails are not being returned.

As the festival season gets into full swing, police have renewed warnings for people to be on their guard when ordering tickets online.

Circle Tickets billed itself as "one of Europe's largest and most established secondary ticket agencies", but BBC Radio 4's You and Yours has spoken to a number of people whose tickets have not arrived.

Other customers have reported the same problem with tickets they bought for other acts including Ed Sheeran, Paloma Faith, AC/DC and Neil Diamond.

The police have now taken action against the website.